Hosts are required to provide the session services as agreed by the confirmed session booking details. Any arrangements made outside of the app are strictly between you and the host.
If a host is seeking additional funds from you and you were not aware that additional fees are required to be paid, please contact us. It is against our terms of service for hosts request additional fees without an agreement with a client.
If you have any questions, ideas on how we make your experience better, or simply just to connect with us, contact us at firstname.lastname@example.org. We're happy to listen and help!