How can we help?
For People (Clients)
How it Works
- What iPhone models are compatible with Sessionz?
- Why Sessionz asks for certain information when creating an account:
- I don't have an iPhone, can I still book on Sessionz?
- How much does it cost to get Sessionz?
- As a client, how do I switch to my host account?
- How do I contact customer service?
Sessions
- What should I do if my host changes the location of the session or event?
- How long do hosts have before my session request is automatically declined?
- What can I do if I am not satisfied with the way my ongoing session is being hosted?
- What should I do if I am unable to access or find the location for my confirmed session or event?
- Can I book a session or register into an event on someone else's behalf?
- What requirements should I be aware of before booking a session or event?
Events
Payments
- I was incorrectly charged!
- What methods of payment does Sessionz accept?
- Where can I access my payment receipt for my confirmed session?
- Can I pay my host in cash?
- A host asked me to provide additional payments. What do I do?
- Can my host ask for a tip?