We understand that occasionally you may encounter difficulties locating the location for your confirmed session or in-person event. To address this issue, we recommend following these steps:
Double-check the location details: Login to your client account within the Sessionz app and access the details of your confirmed booking or event. Look for the "Location Details" section, where you will find the address and any additional location notes provided by the host. Review these notes carefully as they may contain specific instructions or guidance on accessing the session location.
Contact the host for assistance:
For session bookings, if the location notes do not provide sufficient information or if you are still unable to locate the session venue, we encourage you to reach out to the host directly for further guidance. In the Sessionz app, within your confirmed booking, you can find the option to "Call Host." By tapping on this, you will be able to contact your host and seek their assistance in accessing the location.
- For in-person events, please reach out to firstname.lastname@example.org for assistance.
Our team is also here to support you. If you encounter any challenges or need additional help, please don't hesitate to contact us at email@example.com. We are dedicated to ensuring a smooth and enjoyable experience for all users and will gladly assist you. Feel free to share any questions, ideas, or suggestions you may have to help us continually improve your experience on Sessionz. We value your feedback and are committed to providing exceptional customer service.