How can we help?
For People (Clients)
How it Works
- To use Sessionz, what type of iPhone do I need?
- Why Sessionz asks for certain info to create an account
- I don't have an iPhone, can I still book on Sessionz?
- How much does it cost to get Sessionz?
- As a client, how do I switch to my host account?
- How do I contact customer service?
Sessions
- What happens if my host changes the location on me?
- How long do hosts have before my request gets automatically declined?
- What can I do if I am not happy with the way my confirmed session that in progress is being hosted?
- I'm can't access/get into the place of where my confirmed session. What do I do?
- Can I book a session on someone else's behalf?
- What requirements do I need to be aware of before booking a session?
Events
Payments
- I was incorrectly charged!
- What methods of payment does Sessionz accept?
- Where can I access my payment receipt for my confirmed session?
- Can I pay my host in cash?
- A host asked me to provide additional payments. What do I do?
- Can my host ask for a tip?