To respect your time, the app will automatically cancel your request depending on when you submit your request and the start time of your requested session.
After submitting and your start time is
within 12 hours: Your request will automatically decline 30 minutes before the start time of the session you requested.
- For example: If it’s Sunday at 9:00 AM and you requested a session for the same day at 6:00 PM, the host has until 5:30 PM to accept before it gets automatically declined.
Between 12 to 48 Hours: Your request will automatically decline 8 hours after you submit. This is to give you a change to find another session from someone else.
- For example: If it’s Friday at 12:00 PM and you requested a session for a time for Saturday at 12:00 PM, the host has until 8:00 PM on the Friday to accept before it gets automatically declined.
More than 48 hours : Your request will automatically decline 24 hours after you submit.
- For example: If it’s Sunday at 7:30 PM and you requested a session for Tuesday at 7:30 PM, the host has has until the following day (Monday) at 7:30 PM to accept before it gets automatically declined.
If you have any questions, ideas on how we make your experience better, or simply just to connect with us, contact us at support@sessionz.com. We're happy to listen and help!