At Sessionz, we want to ensure that you have a positive and enjoyable experience during your sessions. If you find yourself unhappy with the way your host is conducting an ongoing session, we recommend taking the following steps:
- Politely end the session: If you feel that the session is not meeting your expectations or if there are any concerns regarding the host's conduct, it's appropriate to politely end the session. Communicate your decision respectfully to the host and explain your reasons for ending the session.
- Seek assistance through the app:
- Log into the Sessionz app.
- Navigate to the "me" area of the app.
- Tap on the "Help" option.
- Explain the situation and provide details about why you were dissatisfied with the session.
- Our team will assist you: Once you reach out to us with your concerns, a member of our support team will review your case and get in touch with you. We are committed to addressing your concerns and finding a resolution to ensure your satisfaction.
We value your feedback and take such situations seriously. Your input helps us improve our platform and ensures that all users have a positive experience. If you have any further questions, ideas, or suggestions to enhance your experience, please don't hesitate to contact us at support@sessionz.com. We are here to listen and assist you in any way we can.